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Answer» Some of the tools listed below that are used in the industry for the process improvement- - Hypothesis Testing
- Value-Stream Mapping
- Flow-Charting
- Cause and Affect analysis
- Comparing and Baselining a process
20. How to deal with underperforming team members? I will follow the 3 step approach- IDENTIFY:- I will find out what my team member is dealing with right now.
- COACH:- I will coach him on what he is dealing with. If a personal problem then I will create something new for him and make him relax. However, if it is related to performance then will develop him by giving him training.
- SUPPORT:- I will continue to support him for a PERIOD of TIME until his performance is improved.
This is one of the essential QUESTIONS in project manager interview questions.
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