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Answer» ► Invite her to sit down ► Shut the door to ensure privacy, ► Put phone on Do Not Disturb ► Start where the daughter is - if she needs to cry, let her cry; if she needs to talk, let her talk (about topics she feels NECESSARY) ► Encourage her to share her feelings, concern, worries ► Do not offer false hope or meaningless comments LIKE "I'm sure THINGS will be just fine" or "At least she won't be suffering." ► If she is RECEPTIVE, talk about ways staff focuses on her mom's comfort ► Determine if any action is necessary ► Ask if there is anything else she would like staff to do ► In some circumstances, suicide assessment might be necessary ► Invite her to sit down ► Shut the door to ensure privacy, ► Put phone on Do Not Disturb ► Start where the daughter is - if she needs to cry, let her cry; if she needs to talk, let her talk (about topics she feels necessary) ► Encourage her to share her feelings, concern, worries ► Do not offer false hope or meaningless comments like "I'm sure things will be just fine" or "At least she won't be suffering." ► If she is receptive, talk about ways staff focuses on her mom's comfort ► Determine if any action is necessary ► Ask if there is anything else she would like staff to do ► In some circumstances, suicide assessment might be necessary
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