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What Is A Call Center?

Answer»

There is a general MISCONCEPTION that CALL centers are BPOs and BPOs are call centers. This misconception exists because call centers maybe one of the very first processes in a company that were openly outsourced. A call CENTER is basically a company, organization or institution that handles the service center, or sales center of any company. The call center will either handle the sales or the service of a company.

There is a general misconception that call centers are BPOs and BPOs are call centers. This misconception exists because call centers maybe one of the very first processes in a company that were openly outsourced. A call center is basically a company, organization or institution that handles the service center, or sales center of any company. The call center will either handle the sales or the service of a company.



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