InterviewSolution
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What Is “knowledge Management”? |
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Answer» Knowledge management (=KM) is SOURCING and deploying knowledge ASSETS for better work performance. It includes providing the knowledge worker the right information she needs at the right time so that she can do her job well. A portal she can search with a search ENGINE and a community of practitioners (=CoP) she can ask professional questions are EXAMPLES of KM tools for this purpose. A community of practice is a formal or informal GROUPING among workers involved in the same profession or practice, through which members socialize and benefit from sharing/exchange of knowledge in the form of latest gadgets and findings, “tricks of the trade,” new “tips” about what works, etc. Knowledge management (=KM) is sourcing and deploying knowledge assets for better work performance. It includes providing the knowledge worker the right information she needs at the right time so that she can do her job well. A portal she can search with a search engine and a community of practitioners (=CoP) she can ask professional questions are examples of KM tools for this purpose. A community of practice is a formal or informal grouping among workers involved in the same profession or practice, through which members socialize and benefit from sharing/exchange of knowledge in the form of latest gadgets and findings, “tricks of the trade,” new “tips” about what works, etc. |
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