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Answer» ServiceNow is used for the FOLLOWING - - ServiceNow is essentially a cloud-based WORKFLOW AUTOMATION tool that enables businesses to improve their operational efficiencies by streamlining and automating ROUTINE work activities.
- It uses the machine learning aspect to leverage data and workflows, thereby help businesses become faster & scalable.
- It delivers all the information to the technician to FIX and repair issues while eliminating the dependency on spreadsheets and emails.
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