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As a ServiceNow developer, you can OPT to WORK in any of the following roles:

• FUNCTIONAL consultant
• Administrator
• Process architect
• Software Developer
• Technical consultant
• Business or process analyst
• Platform owner
• Technical lead
• Implementation specialist

Following are some of the major roles and RESPONSIBILITIES of a ServiceNow developer:

• Identifying the deficiencies and provide the best solutions.
• Collaborating with other administrators to DEVELOP solutions and also HELPING in change management.
• Using languages and third-party controls such as C#, .Net, and AJAX.
• Managing the tool configuration to ensure reliable production.
• Custom applications to facilitate the use of new applications and customizations.
• Avoiding any disruptions by implementing the new changes with the least DISRUPTION to operations.
• Providing the EXPERTISE for all technical issues related to development.
• Understanding the bigger picture by using large-scale thinking when working on projects.

The different certifications offered by SERVICENOW are:

• Certified SYSTEMS Administrator: This CERTIFICATION will provide you the basics of ServiceNow and test whether or not you can manage, configure and implement the platform.
• Certified Application Developer: This particular certification will test your ability to DESIGN and manage applications.
• Certified Implementation Specialist: This specific certification tests your skills to implement ServiceNow and it also covers a different set of topics, including service mapping, service management, financial management, vulnerability response, security, HR, and customer service management.

The followings are - 

• A ServiceNow developer is mainly accountable for managing the ServiceNow platform of an organisation, wherein he essentially supports various IT service management activities and thereby helping in automating the business processes.
• The ServiceNow developer role will INCLUDE the designing, configuring, DEVELOPING, baseline and troubleshooting implementation, and custom applications to ENRICH the ServiceNow platform.
• A ServiceNow developer should also help in managing the platform INORDER to ensure the stability and implement the architectural CHANGES whenever necessary.

The most important skills a ServiceNow developer should possess include the following:

• EXTENSIVE knowledge of JavaScript
• Familiarity with UI, HTML, SQL, and CSS
• Knowledge of XML & STRUCTURAL programming concepts
• Heavy Experience in USING the ServiceNow platform
• Knowledge of ITIL processes
• Advanced problem-solving ability
• Excellent communication and presentation skills
• Organization and time management skills

According to the data provided on the Ambitionbox WEBSITE, the average SALARY of a SERVICENOW Software Engineer in India is ₹ 17.5 Lakhs per annum for employees with experience ranging between 1 to 7 years. For Software Engineers inside the ServiceNow company, usually, the salary ranges between ₹11 Lakhs to ₹26 Lakhs (Salary estimates are as of 11th Aug, 2021).

There is a great scope for ServiceNow developers in India and globally, as the technology is expected to grow continuously for many more YEARS, and also its scope is vast in diverse fields of business. ServiceNow tool has been IMPLEMENTED by many of the companies from almost all the domains, that provide continued service and support for various industries like AUTOMOBILE, IT, Health, Insurance, Media and Entertainment, etc. Few of the IT companies were using an obsolete ITSM system in the past. With the ServiceNow platform available, now the IT companies are able to work more effectively with all the departments on a single tool which helps them to SAVE a large amount of time and money.

According to the survey conducted by the U.S. Bureau of Labor Statistics, the employment for software developers is set to grow by 21% from 2018 to 2028, which is MUCH faster growth than the average occupation. This rapid growth may be due to the increased rate of demand for software applications across almost all industries.

ServiceNow is a powerful product and is being respected because it has the capability to manage everything as a Service. The best PART of ServiceNow is, under one PLATFORM you can manage the entire workflow that offers different kinds of support and enables the enterprises to define services, PROVIDES an instinctual service experience, deliver service, assures service availability and analyzes critical service metrics, process delivery and management, real-time communication, customer interaction, collaboration and resource SHARING, testing, QUALITY assurance and more.

ServiceNow is used for the FOLLOWING - 

• ServiceNow is essentially a cloud-based WORKFLOW AUTOMATION tool that enables businesses to improve their operational efficiencies by streamlining and automating ROUTINE work activities.
• It uses the machine learning aspect to leverage data and workflows, thereby help businesses become faster & scalable.
• It delivers all the information to the technician to FIX and repair issues while eliminating the dependency on spreadsheets and emails.

Based on the interview experience of previously appeared candidates, usually, the interview PROCESS at ServiceNow constitutes 5 ROUNDS for experienced: 1 Online Test, 2 Technical, 1 MANAGERIAL. For freshers, the interview rounds MAY vary and can conclude in 2-3 rounds.

In both front-end and back-end, coding is involved, and you will make SOLID use of ServiceNow’s proprietary JS libraries for database TRANSACTIONS usually prefixed with “Glide”. GlideRecord object can FORM DB queries, GlideDateTime provides ACCESS to Java time classes & methods, etc. AngularJS is also important if you plan on using Service Portal. So first learn basic front-end programming (JAVASCRIPT, HTML, and CSS). Once you are comfortable with those areas, move on to JS libraries that ServiceNow uses (Angular, Jelly, and jQuery). That’s all you actually require to program in ServiceNow.

Following are some of the valuable ways through which you can get hired at ServiceNow - 

• ServiceNow hires candidates who are extremely CREATIVE and are passionate about CREATING software products that will change the pattern of how usually the ORGANIZATIONS work.
• They hire candidates who have exceptional problem-solving & communication SKILLS and also they should possess STRONG knowledge about ServiceNow platform.
• Additionally, ServiceNow wants to hire resources who can work well inside a team while also having the initiative to tackle challenges independently.

Following are some of the valuable ways that you can utilize to prepare for a ServiceNow INTERVIEW:-

• Use your NETWORK: You can Reach out to any person in your alumni network and check if they can offer you insight into ServiceNow and provide inputs about the interview process.
• Do your RESEARCH: Perform some research on ServiceNow, such as their work culture, ongoing PROJECTS, company goals, etc.
• Practice makes a man perfect: The job positions are very competitive to get, so doing your research and preparing for behavioral-type QUESTIONS is imperative.