1.

What Is The Overall Quality Of Cobit, And Were Any Process Owners/executives Part Of The Expert Review ?

Answer»

To assure the high level of quality of COBIT, several measures have been taken. The most important are:

  • The whole research process has been overseen by the IT GOVERNANCE Committee (ITGC), which is responsible for all ITGI research, and directed by the COBIT Steering Committee (CSC). Besides preconceiving the deliverables, the CSC has also been responsible for the final quality of these deliverables.
  • A CIO panel provides insights and suggestions for further developments.
  • The detailed research results have been quality-controlled throughout.
  • The preliminary research involved several COBIT development groups based around the world.
  • Before being issued, the final texts were DISTRIBUTED to more than 100 specialists, including process owners, business managers and analysts, such as Gartner, to OBTAIN their comments.
  • Overall, experience shows that the COBIT model appeals to members of business management as a whole; they appreciate the added value of it in view of improving their control over IT. In this regard, ITGI is confident that the required quality level, beyond customer satisfaction, has been achieved, ALTHOUGH feedback is always welcomed and considered. Because COBIT development is a CONTINUOUS improvement process based on real experience by users, there will always be potential improvements to quality and usefulness.

To assure the high level of quality of COBIT, several measures have been taken. The most important are:



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