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InterviewSolution
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What Is The Use Of Organizational Work Distribution And Employee Work Distribution? |
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Answer» Organizational Work Distribution and EMPLOYEE Work Distribution allows you to manage the distribution of customer tickets WITHIN your service organization. You can create RULES that allow the system to evaluate the tickets and distribute them to the RESPONSIBLE team or the responsible processing AGENT. Organizational Work Distribution and Employee Work Distribution allows you to manage the distribution of customer tickets within your service organization. You can create rules that allow the system to evaluate the tickets and distribute them to the responsible team or the responsible processing agent. |
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