What Kinds Of Customer Service Systems Have You Used, And How Familia

1.	What Kinds Of Customer Service Systems Have You Used, And How Familiar Are You With Them?
Answer» Yes, I’ve used a CRM (customer RELATIONSHIP MANAGEMENT) system to TRACK online orders before. Our company had a POLICY that all interactions NEEDED to be logged there, and I came to understand the importance of looking at a customer’s history before putting together a response to their query. Yes, I’ve used a CRM (customer relationship management) system to track online orders before. Our company had a policy that all interactions needed to be logged there, and I came to understand the importance of looking at a customer’s history before putting together a response to their query.

What Kinds Of Customer Service Systems Have You Used, And How Familiar Are You With Them?

Answer»

Yes, I’ve used a CRM (customer RELATIONSHIP MANAGEMENT) system to TRACK online orders before. Our company had a POLICY that all interactions NEEDED to be logged there, and I came to understand the importance of looking at a customer’s history before putting together a response to their query.

Yes, I’ve used a CRM (customer relationship management) system to track online orders before. Our company had a policy that all interactions needed to be logged there, and I came to understand the importance of looking at a customer’s history before putting together a response to their query.

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