Employers are aware that challenges can occur in the workplace from time to time. Interviewers want to make sure you can handle any career shortfalls before they hire you.

Tips:

• Give an example of a challenge or setback that you encountered while implementing a new system and how you resolved it to make the user experience seamless.


• Share the most recent challenges you faced after deploying a new system and how you handled them.


• Make sure your explanations are informative and concise.

Sample Answer:

“When I first joined a large financial investment firm as a systems engineer, I deployed a multi-network system. Initially, my team and I developed systems for account services and customer support that met all requirements without a hitch. The major challenge I faced was the growing complexity of system problems, including system failures, that I was expected to solve. To combat this issue, I created a systems engineering plan outlining the procedures to be followed to carry out system maintenance processes and activities to reduce or eliminate system failures. Modifying and deploying the system with automated features further improved performance.”