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Which of the following is not a benefit of CRM module? By using CRM, all dealings with customer for servicing, marketing, and selling can be carried out in an(A) organized and systematic way. This in turn helps in increasing customer loyalty and decreasing customeragitation(B) By using a CRM strategy for any business, the revenue of the company can be increased.(C) By using a CRM strategy for any business, payroll expense can be reducedUp-selling and cross-selling can be improved by interacting with the customers and getting an idea about(D)their wants, needs, and patterns of purchase. |
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