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Which tools do testers use during QC tests? OR What is your favourite QC tool? |
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Answer» Quality CONTROL specialists leverage a variety of tools for analytics, compliance monitoring, customer SATISFACTION management, and more. New technology is introduced every year, but some tools have become industry standards. In the long run, quality control specialists must be flexible and willing to learn new technology. Almost all quality control managers and specialists have their preferred methods or tools for inspecting quality. Seven main tools for quality control are Pareto CHART (80/20 Rule), Stratification (Divide and Conquer), Cause-and-effect diagram (“fishbone” or Ishikawa diagram), Scatter diagram (Shewhart Chart), Check Sheet (Tally Sheet), HISTOGRAM, and Control chart. Known as the Seven Basic Tools of Quality, these tools could be applied by anyone with a very basic understanding of STATISTICS and were simple to apply to resolve quality-related complex issues. Good candidates should be able to explain the tools that they use most frequently. |
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