Your client wants to enter the after sales service market for passenger cars – 1. How would you segment the customer base? How can you use it to target your services? 2. Examine the cost structure of your client. How can he use it differentiate it against

Your client wants to enter the after sales service market for passenge

1.	Your client wants to enter the after sales service market for passenger cars – 1. How would you segment the customer base? How can you use it to target your services? 2. Examine the cost structure of your client. How can he use it differentiate it against
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