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1.

What is included in application support?

Answer»

The application support SERVICE ensures that a business's operational processes are running smoothly and allows USERS to manage their business activities. In most cases, application support offers both human and technical support. Human support is CONCERNED with helping end-users understand how to use the application or system and help RESOLVE any issues with the application or system WHEREAS technical support relates to maintaining apps, software, and other technical systems of the organization.
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2.

What is the salary of an Application Support Engineer in India?

Answer»

In INDIA, Application SUPPORT ENGINEERS earn between ₹ 2.0 Lakhs and ₹ 9.3 Lakhs PER year, with an AVERAGE of ₹ 3.8 Lakhs.
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3.

What are the roles and responsibilities of application support engineers?

Answer»

APPLICATION support engineers have the following RESPONSIBILITIES:

  • Provide technical support for enterprise-level applications.
  • Identify, diagnose, and troubleshoot POSSIBLE solutions to a problem.
  • Liaise with team members to RESOLVE complex applications and system issues.
  • Proactively monitor and handle all ALERTS related to system and application procedures.
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4.

What does an application support engineer do?

Answer»

Applications support engineers are RESPONSIBLE for installing and MAINTAINING software applications to streamline business PROCESSES. Their responsibilities include OPTIMIZING the performance of software applications, installing updates, as well as diagnosing and troubleshooting problems.
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