InterviewSolution
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InterviewSolution
This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Where do you check and define Mashups in Cloud for Customer environment? |
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| 2. |
What is C4C Mash ups? |
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| 3. |
Is it possible to integrate Outlook with C4C solution? |
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| 4. |
What are the different agent functions that can be performed in C4C Retail environment? |
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| 5. |
What is the purpose of using C4C Retail? |
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| 6. |
What is Sales Order? Where do you define Sales Order in cloud for Customer environment? |
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| 7. |
What do you understand by Sales Quotation? |
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| 8. |
What is SAP C4C Sales Cycle? |
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| 9. |
What is Cloud for Customer Pricing concept? |
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| 10. |
What is the use of Organizational Work Distribution and Employee Work Distribution? |
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| 11. |
What is the use of Business roles in C4C? |
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| 12. |
Where do you create an employee in C4C environment? |
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| 13. |
How do you perform user management in C4C environment? |
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| 14. |
Where do you maintain Service Category in C4C Work Centers? |
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| 15. |
What do you understand by Service Categories? |
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| 16. |
If reaction time for a ticket is overdue, how you can configure system to send alert to service agent? |
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| 17. |
What are the different options while defining a new Service Level? |
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| 18. |
Where do you define Service Levels? |
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| 19. |
What is Service Level? |
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| 20. |
What is difference between Combined and Joined data source? |
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| 21. |
When standard data sources are not able to fulfill reporting requirements, what can you do to meet business requirement? |
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| 22. |
What is the use of Report views? |
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| 23. |
Which work center is used for report designing and data sources? |
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| 24. |
What are charactertics in C4C reporting? |
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| 25. |
What is a key figure in SAP C4C reporting? |
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| 26. |
How do you create custom reports in C4C? |
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| 27. |
What is standard reports, custom reports and Interactive Reports in C4C Reporting? |
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| 28. |
What is Adaption in C4C? |
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| 29. |
What are different Personalization that you can perform under My Settings? |
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| 30. |
What is C4C Personalization? |
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| 31. |
What is active and planning version in Organization management? |
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| 32. |
What is Organization Management? |
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| 33. |
What is an Organization Structure in SAP Cloud for Customer? |
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| 34. |
What do you understand by Fine Tuning? |
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| 35. |
What is the use of Questioning process in Project Implementation? |
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| 36. |
What do you understand by Project Scoping? |
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| 37. |
What are the different steps involved in Project Implementation? |
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| 38. |
Which work center is used to perform Project Implementation? |
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| 39. |
Could you name few of Work Centers in Silverlight mode? |
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| 40. |
What are work centers in SAP Cloud for Customer? |
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| 41. |
What is the default client for Cloud for Customer? Where do you access Silverlight mode for administration task? |
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| 42. |
Which user interface is used by end users for SAP Cloud for Customer? |
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| 43. |
Explain the difference between SAP Cloud for Customer HTML5 vs Silverlight user interface? |
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| 44. |
What is the difference between Public vs Private Cloud? |
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| 45. |
Could you explain SAP C4C architecture and integration between ERP and cloud solution? |
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| 46. |
What are the key advantages of using SAP Cloud for Customer solution as compared to On-Premise solution? |
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| 47. |
Could you name few connectors that can be used for SAP Cloud for Customer integration with SAP ECC? |
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| 48. |
In how many languages SAP Cloud for Customer solution is available? |
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| 49. |
What are the individual products come under SAP Cloud for Customer? |
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| 50. |
What is SAP C4C solution? Explain key objectives? |
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