Explain the importance of ISO: 9000 in the BPO industry.

1.	Explain the importance of ISO: 9000 in the BPO industry.
Answer» The ISO: 9000 standard regulation is based on the BEST ideology to plan, perform, check and operating cycle of an organization. It brings a decisive motive for CUSTOMER satisfaction for the BPO industry as it MAKES use of crucial KPIs or key PERFORMANCE indicators as a medium.

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