1.

Explain The Terms: - In-house Guest - Personal Grooming - Paging - Reference Point - Scanty Baggage, Card.

Answer»
  1. In-house guest: Guests who are STAYING in the hotel.
  2. Personal grooming: It is the process of grooming the staff in a positive manner.
  3. PAGING: It is a process of IDENTIFYING and informing about a guest.
  4. Reference point: It is the source from where the information is RECEIVED.
  5. Scanty baggage: This TERM is generally used for a guest who comes with a light luggage.
  6. Registration: It is one of the formalities of filling the card at the time of registration.



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