How do you manage customer complaints in CRM module? Where do we raise

1.	How do you manage customer complaints in CRM module? Where do we raise Return requests?
Answer» Complaints can be used both in service and sales. Complaints can be created for in-house repair, billing related, returns or any deliveries which doesn’t satisfy the customer. Return can be used for the goods delivered to a customer. A customer can also return a service part for which was not used.

How do you manage customer complaints in CRM module? Where do we raise Return requests?

Answer»

Complaints can be used both in service and sales. Complaints can be created for in-house repair, billing related, returns or any deliveries which doesn’t satisfy the customer.

Return can be used for the goods delivered to a customer. A customer can also return a service part for which was not used.

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How do you manage customer complaints in CRM module? Where do we raise Return requests?

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