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How Well-versed Are You With Troubleshooting Hardware Problems? How Does This Knowledge Help You In Your Work At The Help Desk? |
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Answer» Since I am A+ certified professional and also possess MCSE, I am quite familiar with HARDWARE issues. From common hardware issues LIKE a keyboard malfunctioning to more complex TCP/IP settings, I have skills in MANAGING it all. Since I have working knowledge of networks and stand-alone personal computers, it is not too difficult to WALK customers through troubleshooting procedures. Since I am A+ certified professional and also possess MCSE, I am quite familiar with hardware issues. From common hardware issues like a keyboard malfunctioning to more complex TCP/IP settings, I have skills in managing it all. Since I have working knowledge of networks and stand-alone personal computers, it is not too difficult to walk customers through troubleshooting procedures. |
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