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Imagine A Very Stupid Customer, That Struggles To Understand A Word You Are Telling Him. What Would You Do In Such A Case?

Answer»

This is a hard situation that is just rarely resolve in a REAL help DESK support JOB. But to say that you will try to design a list of SIMPLE steps and then go with the customer through EVERY single step until he gets the point, is a advisable answer.

This is a hard situation that is just rarely resolve in a real help desk support job. But to say that you will try to design a list of simple steps and then go with the customer through every single step until he gets the point, is a advisable answer.



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