Hi everyone, my friend was having problems with her packard bell laptops drive, it wouldnt OPEN any discs, she checked device manager and it was showing there, but somehow she deleted it, so it's not showing in "my computer" either now. When she puts a disc in it spins but nothing shows, i've suggested installing some burning software that might make it appear again or even belarcing it, I dont know if she has tried it yet, but has anyone got any suggestions please?

Many thanks ShanookyDid you try using System Restore?

or

Didn't your PC found a new hardware which is your LOST DVD Drive?

either both failed...


Installing a DVD Driver won't solve the problem.
But check on the BIOS if the DVD Drive is recognized.

Then go repair on OS Installation.Hi there, thanks for the help.

I dont unfortunately have her laptop here at mo, but I thought after it being deleted in device manager it wouldnt help with a system restore, but I'll hopefully have the laptop tomorrow. As for new hardware nothing comes up, she has rebooted it lots of times and the disc just spins and nothing comes up in new hardware or my computer. So I wouldnt think it would come up in BIOS. Tomorrow will tell I suppose.

Thankyou ShanookyIf it doesnt show in the BIOS, what then? anymore ideas?

Thankyou again ShanookyJust caught your end bit about repair, OUPS lol

Thanks ShanookyYou do are a fast replier.
I was typing an reply and you have POST already yours.

Quote from: shanooky on January 21, 2009, 01:55:15 PM

Just caught your end bit about repair, oups lol