I purchased a kaspersky antivirus disk that was to be good on three computers for one year. I installed it on one desktop, and my laptop, it would never install on the 3rd desktop. I had to uninstall it on my desktop be cause it let some malware slip in. I have 233 days left on this program, and cannot get it reinstalled. I called and talked with a rep. tech. for about 3 hours and they could be of no HELP. They wanted to transfer me over to a tech. specialist the would take care of it for $138.00 I just got off of a CHAT service contact of Kaspersky and they could not help. Do ANYONE know how I can get this reinstalled? When I try to install it, I get so far and a message will come up that it cannot be installed in this folder. I don't know what folder they want! Can anyone be of any help? will appreciate any answer, Thanks.I find your post hard to believe. I've dealt with Kaspersky CUSTOMER support on several occasions and they have never been anything but helpful, solicitous, and POLITE. I suggest you try their customer support again.Agreed...Try using Kaspersky's own uninstaller programme, my friend, to completely remove everything relating to Kaspersky from your computer, and then try reinstalling.