My computer was running really slow and not booting up so I took it downtown to the "fix it " place and they GOT it up and running. BUT when I go to control panel and add or remove programs, there is a strange LIST of things in there I haven't seen before and when I click on anything, the remove or change buttons do not show up so I can't get rid of anything. What do you think can be the matter? Welcome to the CH forums.

Perhaps the guys at the "fix-it" place installed a whole heap of progs to assist their efforts. Post a few of the names you don't recognize and someone will try to identify them for you - then maybe you can delete them...

Which operating system is installed?

Also, as Dusty stated, a few names of those programs would be helpful.I am running windows xp home. Here are a few of the weird things in there:
ccPxyCore
Copy
CP_PLS Business
BufferChm
CueTour
Distnation
esupportPfolder
1310
1310 tour

I have an HP 1315 all in one printer that is not hooked up at this time. this is just a few of the things in there. It did have like "shrekcards", ETC in there but I deleted them with my ccleaner utility.Do you have an HP computer. Some of the items you LISTED seem to be related to HP Image Zone.yesQuilter - It's way past time when you should have given details of your system, it's gonna be very difficult to advise you if your only response to a question like "Do you have an HP computer?" is a vague YES.

So come on, lay it on us:
What is the model number?
What hardware is installed, floppy drive, dvd/cdr, scanner, etc.?
Is your hard drive partitioned?
Do you have a genuine full cd of your operating system from which you can re-install?
What software is installed, which anti-virus, which third-party firewall, any other protection?
Anything else you care to tell us about your pc, how old is it?

Most, if not all, the questionable entries in your Add/Remove should not be there but should reside in Program File FOLDERS. For example ccPxyCore is reported as part of the Norton Anti-virus suite. The problems with your pc slowing was possibly due to it being heavily infected by malware which has done the dirty on you. This possibility is supported by many reported instances of the same thing happening on web forums.

First - and most important - do you have files on your hard drive which you need to backup, data files may be lost during any recovery process and the end result for you may be to re-format your hard drive and re-install XP..

sorry I have not given enough information. My dog has been having major grand mal seizures and I am about to leave to have him put to sleep, so this issue will have to be put aside. sorry...