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Solve : Adobe Reader Issue? |
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Answer» Today i needed to be able to access a .pdf file so as to be able to read and print it. When i tried to open the pdf file i was told i needed a software program to do so. A list of programs that could do so was presented.I did NOT realize that i already had Adobe Reader V9 installed (even had a desktop icon so named). However i went AHEAD and installed Adobe Reader v 10. Then i completed the task re the pdf file. Then became aware i had 2 shortcuts on the desktop for Adobe Reader. One for 9 and another for 10. Went to add/REMOVE programs to remove v 9. By the way the version 9 was really there. It does not appear in add/remove programs. Researching on-line it appears that this is a case where installing an upgrade version does not remove the old version.Apparently the method to use with this program is to manually remove the old (leaving none) and then install the new. How one could uninstall the old when it doesn't exist in add/remove and no propitiatory uninstall exists with the program is a mystery to me. Anyone experienced this and how was the old version removed? truenorth DLoad and give Foxit Reader a try...i'll bet you dump Adobe after that... Ditto.Ok guys i WILL take your suggestion BUT easy enough to get rid of Adobe Reader 10 however remains ===how do i get rid of v 9? truenorthhttp://projects.gnome.org/evince/ Quote from: Raptor on March 13, 2012, 03:03:20 PM http://projects.gnome.org/evince/Evince is for a Linux OS. Quote from: truenorth on March 13, 2012, 10:50:41 AM Researching on-line it appears that this is a case where installing an upgrade version does not remove the old version.Apparently the method to use with this program is to manually remove the old (leaving none) and then install the new.I believe installing Adobe Reader where an older version exists normally removes the older version. At least, that's what I gather from http://kb2.adobe.com/cps/333/333223.html. So, your situation seems abnormal. I think I would uninstall version 10 and then look to see whether version 9 reappears in Add/Remove Programs. If it does, then I would uninstall it too and install Foxit Reader, as suggested by other members. I've been using Foxit with Windows 7 for many months now and like it very much. If you uninstall Adobe Reader 10 and you still have Adobe Reader 9 but it does appear in Add/Remove Programs, you might try Revo Uninstaller to get rid of it. Quote from: soybean on March 13, 2012, 03:15:39 PM Evince is for a Linux OS. That's the brilliant thing, it's not: Download the Evince 2.32.0.145 for Windows installer for Windows XP, Windows Vista and Windows 7. Well, it is often bundled with Linux OS but now I see it is also available for Windows. Thanks all i will try your suggestion soybean and will do the Foxit install. I would point out though that in my RESEARCH to try and solve this before my post i did find many references to the statement that Adobe Reader does NOT remove the old version. It must be removed and as i stated it also stated it should be removed BEFORE the upgrade. truenorthtruenorth, please let us know how it goes. One thing I'd like to know is whether Adobe Reader 9 is still functional on your computer if you remove Adobe Reader 10. Also, does Add/Remove then still not show version 9? Quote As a sidebar why it did not see i already had v9 and told me i needed to download a pdf reader is a mystery as well.Perhaps a missing file association was the problem. soybean,Wilco,truenorthsoybean, As per your request. V10 uninstalled no problem from add/remove. Ver. 9 did NOT appear in add/remove. Installed "Revo Uninstaller" and it's list did NOT include any reference to Ver 9 (or any Adobe Reader versions). Did a windows search (win xp sp 3 ) and found an orphan ver 6 that had not been installed. Deleted it directly from the search window. Found a 2kb ver 9 shortcut that did nothing. Deleted it. 2nd 2 kb shortcut opened Adobe Reader ver. 9. window. Could do some things but not all. For instance i could access the online help link but i could NOT get it to do anything when i clicked on "repair" even though that option was not greyed out. I have installed Foxit 5.1. There were pages of entries when i did a search on "Adobe" but i do have Flash and Photoshop installed as well so how many are associated with Reader i don't know. I guess the only option is to uninstall the line items from the search as they clearly indicate Reader Ver.9 and leave the rest alone.By the way when i did a search after removing Ver.10 using the search parameter Adobe Reader no results were found. But as i said when i searched on the broader term Adobe results relating to reader ver 6 and ver 9 were found. If you feel i should do something different than my intention please advise. I won't line item remove until you comment. truenorth Quote I guess the only option is to uninstall the line items from the search as they clearly indicate Reader Ver.9Do you mean a search via Windows Search function, i.e. searching folders and files, or a registry search via the Windows Registry Editor? I think one option in this situation is to download the version 9 that you have/had and install it, LETTING it install in the same folder as the original installation. The idea here is to overwrite the existing installation which seems to be corrupted and also get Adobe Reader 9 to appear in Add/Remove Programs so that you could then uninstall it in the normal way or, if you want, leave it installed if it's working right. I would say that ver 9 is NOT working right given that it did not react to the pdf file i was seeking to open. No i don't want it as i will give Foxit a try. I really don't have anything i can credibly state that would cause me to argue that i don't think a fresh install of ver 9 would overwrite the current ver 9 just a feeling that i wouldn't associate itself with it. Yes i mean a search via the windows search from the start menu. Extremely reluctant to do anything via the registry.truenorth |
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