Everytime I try to trun on my computer i receive a bad image code \??\E:\WINDOWS\system32\RPCRT4.dll is nat a valid windows image.
I can't even log onto Windows. It shuts down the computer except enough power to bring up prompt. I lose functionality of my keyboard and mouse as well.
I don't have any program discs for this.
Any suggestions?Welcome to the forum.
There are many poeple here who want to help.
We need more information about your computer.
What kind? What make and model? How old is it?
And can you notice if there were some other problems recently?it's an HP Pavillion 6835. Right now it's running XP Professional. I'm not quite sure exactly how old it is. i think about 5 or 6 years.
There is a deeper issue here. Someone put the XP Professional on here without my permission. Not just that but it was never registered because apparently that person "boot legged" the program. I was attempting to reinstall Windows 98 through MS-DOS, but it wasn't recognizing my cd-rom drive. I restarted the computer, and thats when the Bad Image prompt started.I think that computer was sold with Windows ME, not windows 98. It may be hard to install Windows 98 without the drivers disks that cam with the computer.

How did some one install XP without you permission? Did a technician do that? Your cousin from Arizona?

That model can run XP very well. But Windows ME is not recommended because so many programs now are written for either windows 2000, XP or Vista.

Di you still have any of the original materials that came with the HP Pavillion 6835?
Somewhere there is a serial number and perhaps another number called a service code. With house numbers you can find if that machine was licensed to run XP. Some ME machine may have been upgraded to XP, even out of warranty. The Serial number can help you find out. You can contact HP via e-mail and see.
Have you been on the HP site? You need to go there to get drivers.

http://welcome.hp.com/country/us/en/support.htmlThe computer had Windows 98 on there initially. The person who installed it was someone i THOUGHT i could TRUST with the computer. I don't have any of the original materials for the computer, but i have the windows 98 program to reinstall on it. The problem isn't necessarily all of that right now though. The problem is the Bad Image that i don't know howto get rid of.As this point you want to biit the computer in 'safe' mode.
Turn the computer on, wait a few seconds and start hitting the F8 key until you get a response. You will see a menu that lets you select safe mode as an option.
It won't boot in Safe Mode or any other Mode for that matter. It seems to be giving me the Bad Image prompt where the "Log In" PAGE should be coming up. Do you have an XP CD ? ?No I don't if read the previous post. I need to get rid of this Bad Image and i don't know how without the Installation DiscI don't see any valid way to solve this issue without an XP CD as the machine will not even boot into safemode...
You will need to track one down...
The version and service packs installed need to match the CD i.e. if you have XP Pro with SP2 installed then that is the CD you will need to FACILITATE repairs.Raven,

The file you refer to is referenced at Process Library: rpcrt4.dll

Since you are running a bootleg version of XP Pro on that machine, there's REALLY not much we can do for you, except refer you to your local computer retail store for a legitimate version of XP Pro...or you can contact your computer manufacturer for recovery software.

The recovery software is relatively inexpensive and will put Windows 98 back on your machine...

Other than that...good luck!Thank you. I'll attempt the recovery software. I don't want the XP on the computer mainly because its used to just pay bills and whatnot.