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Solve : BRAND NEW LAPTOP, WHICH I CANT EVEN USE!!!!!!!!! ACER 3693?

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Everytime i start up i get a message from acer saying Thankyou for choosing there product. This is a big message in the centre of the screen which cant be removed! I cant use any other applications as its in the way. I have windows vista, it is a brand new acer 3690. How do i REMOVE it! it blocks any other application and i cant minimise it! my address is [emailprotected] if you can help please!, thankyou!What about Ctrl+alt+del and look for the process?
Than if that worked you can got to MSCONFIG (just type it in the start-> search bar)
And stop the process from starting up with windows.
But that is a very strange problem can you give us a screenshot before REMOVING it from startup.

Jonas
(Edit: IPCONFIG-> MSCONFIG(Just sow I don't give any wrong info))Quote from: Jonas Wauters on July 02, 2007, 01:58:02 PM

What about Ctrl+alt+del and look for the process?
Than if that worked you can got to IPCONFIG (just type it in the start-> search bar)
And stop the process from starting up with windows.
But that is a very strange problem can you give us a screenshot before removing it from startup.

Jonas
You mean MSCONFIG.Quote from: jay1234 on July 02, 2007, 01:30:12 PM
Everytime i start up i get a message from acer saying Thankyou for choosing there product.

I think posting email addresses is against the rules here. I strongly advise you to CALL Acer's help line, since this is a new laptop. If you monkey around with it you COULD make big problems for yourself. Contact the dealer and then Acer.

Quote from: soybean on July 02, 2007, 02:00:43 PM
Quote from: Jonas Wauters on July 02, 2007, 01:58:02 PM
What about Ctrl+alt+del and look for the process?
Than if that worked you can got to IPCONFIG (just type it in the start-> search bar)
And stop the process from starting up with windows.
But that is a very strange problem can you give us a screenshot before removing it from startup.

Jonas
You mean MSCONFIG.
Yes I do.
I've changed it because OTHERWISE it would be a bit confusing.

Quote from: contrex on July 02, 2007, 02:10:01 PM
Quote from: jay1234 on July 02, 2007, 01:30:12 PM
Everytime i start up i get a message from acer saying Thankyou for choosing there product.

I think posting email addresses is against the rules here. I strongly advise you to call Acer's help line, since this is a new laptop. If you monkey around with it you could make big problems for yourself. Contact the dealer and then Acer.
This would be the best solution!

Jonas


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