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Answer» Hi
I have a game called 'SINGLES' and I had it on my computer but I uninstalled it, but it still appears in 'Add or Remove programs' but I can't find any files on the computer to do with it. Now I want to play the game again so I tried to reinstall it from the CD but the 'InstallShield Wizard' only comes up with 3 options. They are 'modify', 'repair' and 'remove'. I have tried all of them in different orders and none of them result in the game being back on my computer.
I think it might have something to do with it still being in 'Add or Remove Programs' but only because I don't think that should happen but it might be a coincidence. I have tried looking up how to get things out of add/remove programs but they say to modify the registry, and even with information on how to back it up I don't feel comfortable doing that because I don't want to wreck the whole computer.
I am using Windows XP. I wasn't sure if this QUESTION should go here or in the games section, but I put it here because I don't think the problem is because it is a game.
thankyou
ShannonEnsure that all traces of any related files are removed, download, install and run [highlight]CCleaner[/highlight]. Select the "Issues" section and hit "Scan For Issues". Ensure that you save backups and repeat the process until no further entries appear.
If the Add/Remove Programs applet entry still remains and/or the game still refuses to install, please post back.I have gotten rid of all the files to do with the program, and run the ccleaner the way that you said to and the game still appears in the add/remove programs section. if i run the ccleaner untill there are no more issues, then go to add remove programs and do uninstall, then go back to ccleaner then 3 issues appear to do with it not being able to find the files for the singles game. i think there must be something somewhere to do with it though because in the add/remove programs section it says that the game takes up 3.68 mb. I still can't install the game. Nothing has changed. Thanks for trying though. Have you tried going to START=>All Programs=>Singles=>Uninstall?
Also, have you tried using the uninstall option in CCleaner?I went to the uninstaller through the start menu when I first uninstalled the game. the game ins't there anymore, but somehow the uninstaller is, but not in the start menu, only in the 'add/remove programs'. I tried to do uninstall in the ccleaner and it runs the uninstaller just the same way that the 'add/remove programs' does. the game is still gone, but it still shows up in the list on 'add/remove programs' and on the list in the uninstall section of ccleaner. they must still think the game is there but it definately isn't.there is an option in the ccleaner to delete the entry but it says that that wont uninstall the program. I dont know if i should do this or not, because I don't know if it will just stop it from showing up on the list, and I still might not be able to reinstall the game. do you thinkI should delete it?I tried deleting it and it worked. I can install the game now. Thankyou both for helping
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