|
Answer» I have Windows XP SP3 machine with 1.60 ghz processor and 2 gig ram
I have a HP Laserjet p2055dn that is connected VIA usb and it has been working fine.
Friday morning I tried to print from Word 2007 and I clicked on the drop down box to pick a PRINTER. I click on the HP and it would not SHOW in the box.
I tried a shared printer in the other room and it would not work. I can print from excel and everything ELSE but not Word.
I had my daughter try printing from her computer. Hers will print to it in word.
I have tried uninstalling Office and reinstalling it. I have uninstalled the printer, downloaded drivers from HP and it still will not work using Word.
I tried doing a system restore a week back and that didn't help.
My virus scan does not find ANYTHING and I ran Malwarebytes and it doesn't find anything.
Any help please.
Thanks
|
