Hello everyone,

I have recently noticed that my computer has developed a problem in regards to burning cd's or dvd's. I have 2 burning programs on the computer and both of them will not respond. The programs are Tescos Easy Record version 7.31 by Sonic, wich came pre-installed on the computer and Ashampoo burning Studio 2008. I noticed the poblem last week but I have not had time to try and fix the issue untill now.

When I put a cd into the drive to copy, the program freezes and a an error message pops up saying the program is not responding. This started with the Tescos Easy Record program. Yesterday I downloaded Ashmpoo burning studio 2008. The programe installed properly but when I try to copy a cd I get the same erro message 'Program not responding'

I had a Stop error blue screen message last week that said,

A problem has been detected and windows has closed down to prevent damage to your computer.

Process_has _locked_pages.

Tecnical information:

xxxxSTOP.0X00000076 (0X00000000,085AE15F0,0X00000004,0X00000000)

I have an idea that a critical file might have been moved which is causing the problem. I have created a file folder called Album Artwork, 'location C:\Users\Pictures' to keep all of my album covers in and I have noticed that a file has turned up there. It's an LST file named mvstcdxx.lst size 88.7 KB it opens with windows shell commor. I haven't the faintest idea how this file got into my Album Art work folder but I think that this might be the cause of the problem.

I would be very greatfull to anyone who could offer any advice in fixing this problem

Computer: IQon Technologies
running VISTA home premium
Processor: Intel(R) Pentium(R) D CPU 3.00 GHz 3.01 GHz
Memmory (RAM): 2039 MB
System Type: 32-bit operating system

Thanks in advance.Here you will find an article and a Hotfix from MS.
Note that it is for WIN2K but it should work on XP as well.
The trouble with some burning programs is they tend to knock heads with each other causing symptoms similar to yours.

Best bet is to find a burning program you like and ditch the rest.

I'll give you a few personal recommendations here...keep in mind the following is only my opinion.

I have never met a Sonic program i liked or EVER used for more than 12 HOURS...period.
I am not familiar with AShampoos burner however i recieve 50 e-mails a month from them asking me to buy it.

For a free solution i would DLoad and install CDBurner XPPro. Very capable and will handle just about any format you throw at it.

For a paid recommendation my choice would be Nero. Some nice tools are included with the program.

Before installing either one depending on what you choose i would completely un-install the 2 you have...

Good Luck and LET us know.