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Solve : Computer not accepting Flash Drive?

Answer» Product Type: PNY USB Flash Drive and Tribeca USB Flash Drive
COMPUTER: Dell Inspiron 530S
Processor: Intell Pentium
OS: Windows Vista


First this is what happened...

I plug in the flash drive and the installation begins. A little bit in, the computer tells me that it cannot find the driver software for the device. Says to choose search on my computer for driver software, but ACCORDING to the companies I contacted that make both of the flash drives they don't HAVE driver software, it should just recognize the drive and I can use it just fine. It doesn't.

So one company said, you have a defective device, (the Tribeca one) Even though I PLUGGED it into my other computer, a new mini laptop by Asus with Windows SP, and it worked.  I haven't tried the current flash drive in the other computer that the other flash drive worked in because it needs to be plugged into the charger for 8 hours before I can use it again.

But it seems the problem lies with my main computer, the Dell.

So I have since restarted my computer many TIMES over the past 3 days.  Today I tried plugging in the new flash drive, (the PNY) and there was no window popping up acknowledging device being connected. Great. I contact the company and they say to try all sorts of things to get it to work after going into control panel, windows, devices, all sorts of setting that would take too long to post here. NOTHING worked.

So while I wait for them to respond, I'm here, HOPING so much that someone can help me. Thanks to anyone who's read all this and can help. I will very much appreciate help, so will my wallet!

- Jennifer

 This is the second flash drive (i previously bought one of a different brand) that encountered the same problem. I was told by the other flash drive's brand customer service that it was a defective flash drive. When I plug other devices into my usb ports everything else will work. I've tried all 4 of my usb ports to make this work and it won't. What do I do?? - JenniferSorry, the mini laptop is a Windows XP system. That other was a typo.There have been a number of BIOS updates, some of which resolve USB issues.

http://support.dell.com/support/downloads/previousversions.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INSP_DSKTP_D530S&releaseid=R212148&formatid=-1&deviceid=14181&formatcnt=1&dateid=-1&releasetype=BIOS&servicetag=&typeid=-1&catid=-1&libid=1&impid=-1&osl=en&vercnt=9&os=WLHafter the driver update there was no change in the problem. Darnit.


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