| 1. |
Solve : "Computer Not Communicating"? |
|
Answer» Ah yes i do see my erroneous reference to the computer that the Dell tech was working on. I guess i automatically felt that the "Dell" tech would not do anything on an HP computer.I must confess that your last post i find very confusing. There is a point in it where i was certain the printer issue with the Dell laptop is solved. It does appear from your last post that a successfull install of the Dell 960 printer software has been accomplished on the Dell laptop. Is that so? And are we to understand that if that is so that you are still unable to use the Dell printer on the HP desktop only?Is that correct? My insistence on following the method of INSTALLING the printer as specified by the "manual" was because each printer can have certain aspects of the install of hardware/software that is specific to that printer (they do vary printer to printer as well as being different depending on the operating system on some printers). So while i was certainly aware of the efforts you had made to remove and reinstall i was not certain if you had followed the precise instructions of the manual which is usually critical to success. What is being requested of you when ""Please Select Network Printer You Want To Use" is because you are on a network and on that network there are more than one printer. So at that point a list of the available printers should be displayed or somewhere on the open printer window (this is fuzzy with me now) as as i told you i am using a hardware method for printer sharing (not a network) and it has been some time since i used the network method should be an option to display all the available printers on the network and then when you select the A960 then you will be able to use it. At this point the printer program needs to be directed to the printer you want to use. It will NOT print (the laptop) until that is satisfied.I have never tried to use 2 printers on a network with 2 computers. Most people would use one printer with 2 (or more) computers. It may be because of the fact that you are using 2 printers (and want to for whatever reason continue to do so) you may have to designate the specific printer of use each time you want to print. Although GIVEN that you CAN print from the HP printer on the Dell laptop which is physically connected to the desktop (and as well i assume from the HP desktop also). It seems that only when you want to use the Dell printer from the HP desktop that you GET the need to identify the printer. Is that right? As a matter of interest when you are using these 2 printers are they both turned on at the same time? If so what happens if you only turn on one printer at a time? If i am not mistaken we do have considerable progress here -- 2 printers--2 computers are now working--just not the way you want them to. If he fails I'll have no choice but to call in expensive microsoft certified techs.You know, for what it would cost to pay for Microsoft support, you could probably buy a new network-capable printer. I have a Brother AIO connected to my D-Link DI-524 router and can access from two desktop computers connected by cable to the router and from my laptop by wireless connection. I paid about $109 for the AIO, but I got it during an exceptionally good promotional offer from newegg.com. But, other models that normally sell for less than mine are also network-ready. truenorth, PLEASE, PLEASE, PLEASE, learn the concept of paragraphs. It would make your posts a lot easier to read. I'll do my best, Soybean. 1. Yes; simply put, COMPLETE interchangeability between both computers & both printers. 2. Both networkable (although neither printer is "wireless"). As said, worked heretofore flawlessly! 3. Hard to say which printer older; both old. But question repetitive: both networkable as per (2) above. 4. Currently no sharing/networking. Each prints on whatever printer cable connected to it. Now both printer cables are connected to HP desktop. So it prints from both. Laptop does not print from either unless/until cable connected to it. More briefly, there's no network. No reason to be content with half-a-loaf! Have Router, should have network; should have full capability. 5. Know what you mean! DellOnCall assures will reestablish network for $129. Microsoft "only" $70. Geeks a matter of time/distance and who-knows-what-cost. Another difficulty is some of the very competent MSN techs, and there's a whole slew of them, are expert in some areas, and useless in others -- and no way to know which even if they do "estimate". Two references I supplied are entirely different and far more reasonable. Cordially,OK, to reiterate, you could just connect one printer to each computer and leave it at that. Quote from: roduke 41 on February 12, 2010, 01:55:55 PM No reason to be content with half-a-loaf! Have Router, should have network; should have full capability.OK, it's your money. Edit: You might try http://en.community.dell.com/forums/3527.aspx and http://h30434.www3.hp.com/Thanks for references, Soybean.Truenorth, good references thank you. Made printout of CNet Asia; About.com I belong) will take more time; HowStuffWorks interesting; Without Router I passed on. Cordially, I don't believe this option has been mentioned: D-Link DP-300U Multi-Port Print Server RJ45 Two IEEE 1284 Parallel Ports USB 2.0 PortAgain thanks, Soybean. I'll hold on to existing WBR-1310 d-Link router! Cordially,UPDATE: After review of CNET ASIA referral re SHARING, on desktop found name "Printer 4". Knew this to be the Dell A960; changed name. Also checked re "Additional drivers", desktop being XP SP3 & laptop Vista SP2. Found list half-dozen items, one of which (an Intel) checked YES. Went to laptop SHARING; no "Add Printer" (as was on desktop); checked name, found Printer 4, but when Cancelled, checked again, up came the Dell A960. I had not intended to follow directions had "Add Printer" been there inasmuch as six printers already shown The Dell A960 & HP Deskjet 970CSe being each shown twice, it was safe assumption the ones with title RODELL41PC referred to desktop; ones without that to the laptop. BUT on the desktop there was only one entry for each printer, each without RODELL41PC in title. Total five printers if include "Add Printer". The "Additional Drivers" area was "blued out". NETWORK ACTIVE LAPTOP PRINTED ROUTINELY! (This despite both printer cables connected to desktop!) Here's the rub: Selecting HP Deskjet in place of the Dell A960: DID NOT PRINT. One further anomoly on desktop. Opening taskbar A960 icon in use, 0 documents. At Ctrl Panel PRINTERS, the other icon with abbreviated title showed 3. Accepted to Cancel 2, but not the 3rd. On desktop all five printers "0" & "Ready". |
|