Re: Dreamweaver 8.0.2 on Windows XP machines

Every time (and everywhere) I press "Help" I get the message: “Dreamweaver has encountered a problem and has to close.” This happens on both my laptop and my desktop.

I’ve removed the program and re-installed it onto my laptop thinking some files might have been missed or corrupted… same problem. Any ideas on what might be wrong and/or how I can solve it? Or, if not, where I might get the answer?

THANKS in advance! --Dennis
Is this a legitmate version of Dreamweaver and not a hacked version?

If legit...when you install it...it needs to have FTP access if you are uploading files. Is your firewall blocking it?

Have you updated it?I've had it for awhile (but hadn't used it) and I believe it's an educational version (above the serial number it says "DREAMWEAVER 8 ENG EDU"

For nearly a decade I've been using FrontPage but want to learn DW, and haven't built anything with it yet so I'm not sure that uploading and firewalls would be an issue at this point. When installing I simply followed the wizard and it never gave any indication that these were required, nor did it suggest that there was a problem with installation.

I just did an update for 8.0.2 and it didn't make any difference... still no "Dreamweaver Help" POSSIBLE under the Help menu.

DennisI do not know much about dreamweaver but IF the help page is a page online then it could be the firewall that's blocking the help feather.
What firewall do you have?

Jonas I don't believe the Help page is online, but I checked firewalls anyway. I've got my Windows firewall turned off, I've got Norton Personal Firewall (and turned it off temporarily) and the problem still OCCURRED. The only other one (I guess) is in my Linksys wireless ROUTER, but I have no idea how to even find that firewall, let alone turn it off. --DennisHave you tried Dreamweaver Support?

http://www.adobe.com/support/dreamweaver/I have tried Dreamweaver support, but found nothing there that was even remotely close to my problem.