Hello, my mom has a desktop computer, with windows xp, service pack 3.. she is elderly and doesnt know a whole LOT about computers so when I came over today I said I would take a look and see if I could find some help for her. Her computer has been freezing up on her very often since she said about a week ago , when starting up the computer we get a black screen it SAYS Drive 2 not found, Parallel ATA , PATA - 0 (PRI IDE MASTER) Strike F1 Key to continue or F2 to run setup utility. When I HIT F1 it does start up without any more errors but still running really slow. I did some of the steps in the virus section and got up to the supera anti spyware step, I did a complete scan on there and it found 188 threats, I quarentined and removed them and then rebooted when done, the black screen came up again when rebooting. So now I am here SAYING please help? sounds like a loose connection or one of the drives is failing
also did you check the Bios setings?I do not really know much about computers, we can check the cables but what do I do with the Bios? And how?