Solve : driver?

1.	Solve : driver?
Answer» You must install Microsoft WINDOWS XP SERVICE Pack 2 on the system before installing these drivers. Did you do the above FIRST ? Uninstall all instances of the modem,reboot your computer then try the install again.the cd that I install is already a service pack 2Are your systems UPDATED? OS/softwares...YES all are updated....would it be a good idea to ask for a recovery cd for this desktop

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