I was wondering if anybody could help me with a problem.I have an Emachine that has a DVD RW AND a CD ROM, both have worked fine for the past year,however LAST WEEK EVERY time I tried to play or RIP a  CD on any of the media players on my computor they would tell me to INSERT  the CD which I already had. Later I also tried my DVD drive and recieved the same response . My computor now can only play MUSIC that has already been RIP or downloaded to my library.  ThanksClean DVD and CD-ROM drives with a lense cleaning kit.

Assuming this is Windows XP (People should learn to be less negligent)

1. Right click on My Computer
2. Properties
3. Hardware tab
4. Device Manager button
5. Expand DVD/CD-ROM drives

Are there any exclamantion points or question marks?

Scan your system:

Virus scanners
AVG Free
-- Anti virus scanner


Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Using only one firewall is advised. Dual firewalls may cause problems.
Using a hardware firewall and a software firewall is even more adviced.
ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind

HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.I went to the divice manager and there were exclamantion points on the DVD and CD ROM tab so I ran Norton and Ad aware and there was no change. Also I clean the 2 drives often..I also got a code19 on the CD and a code 41 on the DVD.Type scanreg ......in the run box......i take it its winme.....if so have you got powerdvd.....I typed scanreg in the run box and it said Windows cannot find that. The problem also occurs with PowerDVD and Winme and Roxio. Quote

I went to the divice manager and there were exclamantion points on the DVD and CD ROM tab so I ran Norton and Ad aware and there was no change. Also I clean the 2 drives often..I also got a code19 on the CD and a code 41 on the DVD.