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Solve : DVD Decoder????

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well i have powerdvd and windvd and my dvd-rom still doesnt think there is a disk in the drive can someone help me with this PLZA DVD decoder is not the issue with those symptoms. How OLD is the drive? How is it recognized in device manager? Did it use to work and not now?yes it use to work then my comp went nuts it and alot of things stopped WORKING so i had to restore it to factory and now it doesnt work no clue whats goin on and the laptop is about 18 months old
A lot of things not working does not sound good. What else was affected?task manager wouldnt come up couldnt play dvds or cd's and IE wouldnt work if my life depended on it is a few of the BIG ones



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