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Solve : dvd-rw/dvd-ram?

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three different products
Ok its WMP as Win XP software by a Divx file(s). http://www.ehow.com/how_6375679_convert-divx-burn-dvd.htmlok, problem is, I have a 4.7GB dvd-rw disc. It has 699MB of space loaded on to it. I want to clear the disc so I can record another file onto it. I place the disc in the driver which is a HL-DT-ST DVDRAM GSA-H12N. I open My Computer and the drive description is DVD-RAM Drive(D:) I left click on it and select Erase this cd. I have carried out this procedure several times with success. The PC starts the process but then a window opens stating that it is UNABLE to carryout this function. In the Properties box it shows free space as "0" and used space as "0" But does read the disc as DVD-RAW. This happens whenever I use a rewrite or write once disc and with different files loaded on them. I downloaded the Nero DVD manager and I am able to read the amount of space on the disc and erase it without any problem. I can only deduce that the problem is with the windows software which came with the computer. The Nero is on a free trial at the moment and I was hoping to get the this problem sorted prior to expiry. The Windows Media Player and the Drag n' drop came with the PC. I downloaded Dvix for the AVI FACILITY. The WMP will not "burn" now. It just keeps asking me to "Insert Blank Disc" which I think is related to the software problem.
However there is something else going on which the local PC doctor was bewildered about, and that was, when I try and open any File or video a DEP (Data Execution Prevention)window opens and wants to close the program even though the file is 100% safe. I have traced the DEP location and there does not appear to be any settings and I think turning it off is too risky. Sorry for the short novel but things seem to be going off at a tangent.   I have done a serch for DEP problems on this sight and found some very useful information and I hope the DEP situation is now under control and also took the advice to make sure my Spybot was active. Thanks for the info. Quote
The Nero is on a free trial at the moment and I was hoping to get the this problem sorted prior to expiry
Borrow a Nero CD installer from people you know. If there are settings you could have changed before the WMP errors then you should have known what to undo to correct the problem.Thanks for help. There seems to be a notable improvement in performance since ADJUSTING the DEP and running Spybot. The DVD burning/erasing APPEARS to have solved it's SELF since using the Nero software.


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