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Solve : E Drive not working?

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I tried to read through the threads & can't find anything. My E Drive has been acting funny, not reading cds (to copy on) and now it won't even open. Any suggestions as to what to do?I'll take a guess that e: drive is your optical drive, correct? Does the drive work at boot (insert a bootable disc, make sure the drive is at the top of the bios boot order, and reboot)?Restart, try it!Ok, You're going to have to go a bit slower with me. The drive is the one where you burn CDs (to back up files) or use to install software. I have a Gateway Laptop. My Computer says Drive:E. I tried restarting and that doesn't work, not sure what the other suggestion was saying to do, I'm not that computer savvy. It will read software, like to install STUFF, but won't recognize a blank disc.First of all, ignore any posts by cloudy3

Second, you're first post says the drive won't open. Now you're saying it works fine but won't recognize blank discs. Which is it?

And are you sure you are using the right discs (some drives require cd-r or cd+r and won't accept the other). Read the specs for your cd drive.When I posted the drive wouldn't open at all, after restarting, it opened & I got the disc out, I tried getting it to read a software disc & it would, but it won't read a writeable disc. I don't know where to check specs to see. Sorry to be a bother but I came to the chat room before & they help me in a heartbeat. I'm just not sure what the problem is & have tried anything suggested.Wait, I'm sorry, it says on the underneath CD+R & the ones I got are CD-R, I'm going to try getting the other ones. I'm really sorry but I recently had to reinstall Windows from a virus & have been trying to get things back in order ever since. And the store installed everything to start with so I've been flying blind here. Hopefully this will work. Thank you.there is no such thing as CD+R. there is CD-ROM, CD-R (recordable) and CD-RW (REWRITABLE).


If you cannot read CD-R or CD-RW's, either your drive is an older CD-ROM drive that cannot read them or the disc is the wrong type. (there are different COMBINATIONS of the COLOR of the plastic and the type of metals used).Thanks BC. I should have TYPED DVD instead of CD.If as the O/P implies by "not reading cds (to copy on)" that it is a CD-RW optical device then it is not a "your drive is an older CD-ROM" but is an RW drive. The impression i have is that while it still reads from cd discs it cannot write to them anymore. If that is the case it may be a reflection that the laser for writing is no longer functioning.
If this is the case  the least expensive way to get a RW device back would be to purchase an external optical drive and use that via a usb port. I would additionally recommend a replacement with an external dvd rw for greater versatility. These devices are not very expensive now whereas a gateway compatible internal replacement could get to be costly. truenorth



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