While reading or sending e-mail and sometimes while browsing the Internet, an error will pop up:

IE has encountered a problem with an add-on and needs to close.
Addon: fdcatch.dll. Company name: Fresh Devices.

A possible symptom also is, while in Outlook Express, I get an error:

Your server has unexpectedly terminated the connection. Possible causes for this INCLUDE server problems,
network prolems, or a long period of inactivity. Account:'mail.comcast', Server:'mail.comcast.net', Protocol:
POP3,Port:110,Secure[SSL]:No, socket Error:10053, Error Number:0x800CCC0F.

This last one has already caused a back up of 14 e-mails in the "out" box.

ExcaliberHave a read here, regarding fdcatch.dll: http://www.file.net/process/fdcatch.dll.html, and you could Google for more.

How frequent does the Outlook Express error occur? You may need to contact comcast tech support on that problem.

To SOYBEAN:

The error happens often and randomly. I might have to check with Comcast! Thanks for the info!
Would this error also cause the problem with IE? Or visaversa?

ExcaliberI believe the IE issue and the OE problem are not related. Soybean,

Thanks. I'll try one at a time. HOPEFULLY the FIRST one will help lead toward the second.

ExcaliberLet us know how it goes. Someone will be available if you need more help.