Solve : error msg please help?

1.	Solve : error msg please help?
Answer» Hi GUYS, i have a Dell Precision 690 with windows xp installed on it, i want to USE a voice mask software,when i start the program an error msg occure (Error Header is ... explorrer.exe APPLICATION error) (The instruction at "0x02a88c50" referenced memory at "0x00000000". The memory could not be "written".) ,( click ok to terminate the program , click on CANCEL to debug the program),(cancel, ok) and in the same time the computer freezes till i click ok and after a while the computer run correctly but the software stopped

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