1. While typing a reply on this forum earlier, the keyboard was not inputting the correct characters. It was really acting weird.
2. When I tried to exit Firefox, it crashed 3 or 4 times writing profiles to the desktop.
3. Had no success in restoring the profiles, so decided to do Macrium restore on the Win7-64 partition. Image was CREATED 1 week ago.
4. The Linux restore disc booted but would not see the Western Digital My Passport 1TB USB3.0 drive. Did not see it in the USB 3.0 port or the 2.0 port.
5. When creating image from within Windows, no problem seeing & writing to USB3.0 disc.
6. Had a backup of the image on a WD Elements 320GB drive. Plugged it in while still booted to Linux restore. Did a rescan & the disc was seen with all the images.
7. Performed the image restore & all is back to normal.
8. The only solution Macrium has for this is on the paid version only. You have to use the WinPE build for the rescue disc.
9. Tried that & it still won't work.
10. Some users suggested copying the USB3.0 drivers to a directory on the C-drive which doesn't exist, so it may be only something that exists on the paid version.
11. This problem has been around for over a year & still hasn't been fixed.

Just thought you might want to know. Major Firefox crash & big Macrium bug, both on same night.Took a lot of searching to find something recent. No solution, only more confirmation of the issue.
http://support.macrium.com/topic.asp?TOPIC_ID=5194

Not only will it not work with Linux, it also won't work with WinPE which is 32-bit.
It's not like 64-bit Windows was only released last month.

Good thing for the 2nd backup drive.Tested it on a desktop computer. Same issue.
Windows 7 Repair Disk sees all drives.

Might need to try a different free backup imaging program; just when i was getting used to Reflect.Same problem with Paragon v10 & Acronis True Image WD Edition.Tried Windows PE rescue instead of Linux.
FOUND this on Macrium Support Forum, but it did not work. WD My Passport USB 3.0 drive not not recognized on the 3.0 port, it is seen on the 2.0 port.

http://support.macrium.com/topic.asp?TOPIC_ID=3049&whichpage=2

A Windows Explorer search for "nusb3hub" found a directory hidden away at C:\Windows\System32\DriverStore\FileRepository\nusb3hub.inf_amd64_neutral_d58f2305638104e9 that contains 4 files:

nusb3hub.cat
nusb3hub.inf
nusb3hub.PNF
nusb3hub.SYS

I copied those 4 files to C:\Boot\macrium\Drivers\USB then created a NEW Rescue CD (v5.0.4368) Success at last... It appears that the recent USB 3 "Fix" in v5.0.4354 includes only the USB 3 Controller Drivers, but without the Hub Drivers also loaded, then the USB 3 card can't see any connected devices. I think that only the .inf and .sys files are required, but hey, it's finally working.

This directory is hidden: C:\Boot\macrium\Drivers\USB
It was empty & I copied the 4 files as instructed. Also tried to "force" the driver to load & Macrium reports it's not the right one.

Am using Macrium Reflect ver. 5.1.5732
This issue is 2 years old & still not fixed.

Updated firmware on WD drive: No affect on anything.
Windows release 3.2.0.8B (updated 11/14/2012)Macrium Message after loading Windows PE & pointing to the USB drivers located on the boot CD.
No Matching Driver Could Be Found for Any of the Devices

Drivers are from Renesas
DriverVer=10/25/2011,2.1.28.0 (noted in inf file)
nusb3hub.cat
nusb3hub.inf
nusb3hub.sys

If you build the rescue cd so it scans upon startup, it doesn't always find the network controllers, i.e. USB 3.0 is not the only bug.Got Windows PE to work by manually adding more USB driver files.
Still need to test if this build will work on WinXP-32bit. The USB card is also Atheros & the cpu is 64-bit.
Linux will not work until Macrium integrates all the drivers into the build.




[recovering disk space, attachment deleted by admin]Same CD also works on desktop computer. USB drive works on laptop that supports USB booting.

No luck with Linux boot disk, finally successful with Windows PE boot disk, but had to hack it by copying drivers to a hidden directory so the WinPE build would find them. Neither the paid version nor the free version works properly. Macrium forums are only for paid but none of the support techs have found a solution. Their software is supposed to find the proper drivers & install them into the proper location during the boot disc build. It doesn't install any of them, USB, network; all build directories were empty. USB 2.0 must be built-in to WinPE, so it's not an issue.Date 30 March 2013

What's new? 5.1.5828:

Linux CD major update.
Linux Rescue CD now includes additional support for USB 3.0, restoring to RAID volumes and is built using the latest Linux 3.7 kernel.
Windows Event log viewer
A Windows Event log viewer has been added to Macrium Reflect. VSS and other events can be viewed directly to ASSIST in backup failure troubleshooting. To launch the viewer:
1. Right click on the Macrium Reflect log tree node and select 'View Windows Events'.
2. Take the 'Other Tasks' > 'View Windows Events' menu option.

Note: Windows Events are now also appended to the VSS log file.