hi all ,

im quite new to all this so here it goes...

I recieved an old PC off my sister which had windows xp professional(have to log in as admin) anyhoo... i tried to connect to the internet via internet explorer and it came up with the error "page cannot be displayed", so i obviosly thought i had done sum thing to the connection. Start > run>cmd>ping www.google.com ..... but it acually recieved and sent pakages.. so i know the internet works and it would allow microsoft updates.. when i loaded windows live meesenger up, again it would not connect to the internet and the troubleshoot told me there was a firewall or proxy stopping me from connecting.. but i cannot find any program that is stopping the connection from occuring. (mozilla works, but bitcomet, limewire, msn, IE and steam does not connect to the net?)

i have recently FOUND out it is an ex university PC(might have a certain firewall on) and i was wondering what i could do to get connected WITHOUT having to re install windows XP??

thanks for reading

jackIf you can run "HIJACK this" on your computer and post the log you get from ITCAN i just download it from any good free software site?

jackHijackThis 1.99.1thanks for that

here it is:

Logfile of HijackThis v1.99.1
Scan saved at 16:00:33, on 21/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\MXOALDR.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\BT Voyager\BT Voyager WIRELESS\WLM.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\MXONTTRY.EXE
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\IZArc\IZArc.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ARC2\HijackThis.exe
C:\WINDOWS\System32\svchost.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.dur.ac.uk:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\ORL\VNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: BT Voyager Wireless Utility.lnk = ?
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' MENUITEM: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{C58C3FF7-0736-45DC-A569-3DDF4629F836}: NameServer = 129.234.4.13,129.234.4.9,129.234.4.11,129.234.4.51,129.234.4.52
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe (file missing)
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\ORL\VNC\WinVNC.exe" -service (file missing)

hope this helps... jackactually, now that i look at it could it be

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwcache.dur.ac.uk:8080

?

jackAh so its Set to use a Proxy,

Just open internet explorer, goto tools , then internet options, then the connections tab, click lan settings and clear the box next to use proxy,

just leave the auto detect button checkedright.. the problem is sorted thanks to panboy and soybean


thanks people

Your welcome,

But watch out your computer might explode if you take my advice , or so the Rumour go's ^.^Get a Firewall.
Disable one of your antivirus programs.
Run Hijackthis and mark the following for removal..

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe[highlight] (file missing) [/highlight]
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\ORL\VNC\WinVNC.exe" -service [highlight](file missing)[/highlight]