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Solve : help i cant get my computer to work for me now?

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i am TRYING to sync up my pda and it SAYS i cant get connection.
it wored on feb 3rd and now nothing
I tried a system restore but it WONT let me do that dont know why
i do not know if i have more than one fire wall either i know i have windows firewall
not SURE if i have a nortons firwall also cant fine it
i have windows xp prof.
please help me if this is the wrong topic place please respond and tell me where to post my PROBLEM
thank you in advance
crly1264Kinda shy with the info...

Please read this....

Thanks



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