1.

Solve : Help removing Quicken?

Answer»

Could someone please tell me what I’m doing wrong, or let me know of another method to remove Quicken from my Presario 2500 laptop. This was loaded as a package I guess. It was on here when I purchased. I’m sorry if this question does not belong here…looked like my best shot at getting some help. Thanks for any advice.

- Here’s how it goes -

1. Click Add/Remove
2. Click Quicken 2003 New User Edition
3. Click “Change/Remove”

- “Confirm Uninstall” (Do you want to completely remove the selected APPLICATION and all of its features) window pops up -

4. Click OK

- “InstallShield Wizard” pops up, but in Setup Status. Says “Quicken 2003 New User Edition Setup is performing the requested operations”

Then blue bar loads to 100%.

Another window pops up and says “Installation Interrupted” in Heading. Below title says “InstallShield Wizard Completed.” and below that “The wizard was interrupted before Quicken 2003 New User Edition could be completely installed.” and “The system has not been modified. To install this program at a later time, run the installation again.”

5. Click finish to exit the wizard

6. Bang head on table

*Browsed Quicken Program File and didn’t notice an uninstall icon or file…I suppose I could have missed it, there are a ton of files w/ this program. I assume, since I don’t use it, I’d be better off getting rid of it and regaining that space on my HD.
cladieu.....Odd , but then nothing about computers surprises me any more ..........If you are unable to remove that program ....by going into the control panel and then selecting the Add/Remove feature........I would do this .......reboot into safe MODE ......then go to control panel again ....click Add/Remove programs ......when the LIST is published find quicken.......highlite it then click remove .......if it does the same thing as it did in normal mode .......exit control panel and go to my computer .......
C: drive ........program files ....find the quicken folder ...right click on it and chose delete .........if you get a message that ACCESS is denied .......open the folder and manually delete the files in that folder .......when they are all gone ....delete the folder ........
now click start .....then run .....when the run box opens type ....... regedit ......and press enter.....now the registry editor box is open .........now click on Edit ......and scroll down to Find ....when the find box opens type Quicken in the box and press Find NEXT ....the registry will be searched and if there are any entries there refering to quicken you will be taken to that location ( you will see the entry hi-lighted)double check to be sure that entry refers to quicken.......then right click on the entry and select delete .......Now go back up to the top and click Edit again and then select Find again ....( quicken should still be in the box ) click on find next ........again delete what it finds after being sure it refers to quicken . Repeat this procedure until there are no more referances to Quicken .........Exit registry and reboot ..........******It is always a good idea to back up your registry before deleting things .......just in case you remove the wrong thing .......

let us know how you make out

dl65



Discussion

No Comment Found