This is driving me NUTS! Several years ago, I got Nero OEM Suite 6. Only used it for music CDs. At the time, I also had a program called Snappy by Play Inc., for capturing video frame snapshots with a battery DRIVEN capture device. I got tired of it a few years ago.and un-installed it...or so I thought.
Recently. I've been toying with the idea of putting some old VCR tapes on DVD. Nero was going to be the burner. I got a capture device called Video Grabber USB 2.0. I tried capturing some video using Nero's Vision Express 2, but I keep getting the following error:
"Snapvid : Problem with Snappy SOFTWARE installation". When I click OK, Nero shuts down.

Why is Nero associated itself with Snappy? Yes, they were on the computer at the same time, but I uninstalled Snappy and removed the hardware. I un-installed Nero and re-installed it, but to no avail. I tried the same with Snappy, but it won't install for some reason. I don't know how to get into Nero's insides to find any references to Snappy. I did a search for any Snappy references anywhere on my machine but could not find any. I used a registry cleaner several times. I used "regedit" to look, but found nothing. I still get the same error message. Nero support is useless. Can anyone help with this? Any ideas how to rid my computer of Snappy?

Wayne

Mind Computer Products
Intel Celeron 1.80GHz
1 GB Ram
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S3 Graphics ProSavageDDR
Vinyl AC'97 Audio
AVG free, Spybot, Ad-aware, SUPERAntiSpyware
CCleaner, HyJackthis, Malwarebytes' Anti-MalwareRevo Uninstaller...http://majorgeeks.com/Revo_Uninstaller_d5706.htmlThanks guys, but it won't work if I can't get Snappy back on my computer, in order to remove it again. I tried the search function in Revo, but I couldn't come up with any wording that showed results.
I realize now that there must be other programs with pieces of Snappy as well as Nero. I reinstalled Nero from DISC and it still references Snappy. I wonder if the Snappy people are still doing business. I wonder if they will help me after I tell them I'm trying to get rid of their software!I would concentrate on Nero rather than Snappy. Nero does have a Cleanup Tool.
http://www.nero.com/enu/tools-utilities.htmlUnfortunately, Nero says that tool won't work for version 6. As I said before, I'm sure the problem is not just with Nero. The "Snappy" thing pops up elsewhere. For example...I tried to capture some video for the first time using VirtualDub. When I went to choose the capture device, look what showed up on the list!



OH well...Quote from: jwfilion on May 14, 2010, 02:00:52 PM

Unfortunately, Nero says that tool won't work for version 6...