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Solve : Issues re: Uninstalling Java? |
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Answer» Issues re: Uninstalling Java Have gone through the following steps Add/remove: Java 2 Runtime Environment SE, v.1.4.1_07 (no response) Java Auto Updater (no response) Java 6 Update 29 (error: Internal error 2753 RegUtils.dll) Used JavaRa (via SourceForge.net)- process indicated that all was removed Went to: c:/program files\java\jre6 -- Error "Cannot delete jqs.exe - access denied" opened task manager and deleted jsched.exe. Folder empty. All 3 items still remain & listed in add/remove. Not sure where to go from here. Yeah, it can be a bear. Use Revo Uninstaller - http://www.revouninstaller.com/revo_uninstaller_free_download.html If that doesn't work, use the tool that downloads at this link: http://majorgeeks.com/downloadget.php?id=4459&file=15&evp=fe1c76da3437592326a3d668d72bf8f5Quote from: Allan on September 16, 2012, 03:37:48 PM Yeah, it can be a bear. Use Revo Uninstaller - http://www.revouninstaller.com/revo_uninstaller_free_download.htmlHi Alan -- I've never used Revo before -- so I'm looking for anything Java-related right?downloaded Revo it uninstalled everything except "Java Auto Update" which is still in my add/remove.Tried using Revo (in hunter mode) to kill it there and rec'd error: No installation package found, tip: Uninstall manually, c/windows/system32/rundll32.exe. I'm not GOING any further until I know what I'm doing.Do not uninstall rundll32.exe and don't worry about java auto update Reboot and try to install Java. Let us know what happensQuote from: Allan on September 17, 2012, 03:44:28 PM Do not uninstall rundll32.exe and don't worry about java auto updateI have no intention of touching rundll30.exe & not sure what you mean about installing Java.After SPENDING A LOT of time trying to resolve this issue, I thought I would post what finally REVOLVED the issue. HT to Jason Filley – SnakeLegs As SPELLED out in Jason's blog: http://www.snakelegs.org/2012/05/07/java-2753-regutils-dll-error/ 1. Run ProcMon (http://technet.microsoft.com/en-us/sysinternals/bb896645) 2. Within ProcMon, start monitoring just the process “msiexec.exe” 3. Start the Java installer 4. While the installer is running, keep an eye on your system clock - WATCH for the exact time when the installer fails. 5. Examine the ProcMon log - find the entries listed at the time the installer failed 6. If your issue was the same as mine (and Jason's), you will see in the 'Operation' column a 'RegOpenKey' entry pointing to a path of an old JRE key 7. Using RegEdit, search and delete all entries matching the key found in the previous step. Note: it wouldn't hurt to backup your registry before deleting any entries... The Java un-installer does all the above steps automatically...it's on their site.Quote from: patio on February 24, 2013, 03:08:09 PM The Java un-installer does all the above steps automatically...it's on their site.Please explain. I have had the same problem. Which uninstaller? |
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