|
Answer» I am using Microsoft Outlook. The problem I am having is as FOLLOWS:
When I start Mic. Outlook it comes up with:
Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem. We have created an error REPORT that you can send to help us improve Mic. Outlook.
The error is as seen below:
AppName: outlook.exe AppVer: 9.0.0.2416 ModName: omipstnt.dll ModVer: 5.5.2806.0 Offset: 0000bd8a
Because of this error, the program shuts down on me and I have no way of getting my EMAILS back.
Can anyone help me figure this out? I use the calendar part of this a lot as well.
Garry
[emailprotected] What version of Outlook? What service pack for Office do you have installed?I am using version 2000 I THINK. I can't get into it.
I am using office 2000 if that makes a different?
GarryYou need to remove any Outlook Add-ins you have installed. Oshare has been known to cause this error.
Go to C:\Documents and Settings\YOUR USERNAME\Local Settings\Application Data\Microsoft\Outlook and right click on Extend.dat, select RENAME, change the file to Extend.OLD. Open Outlook, it should open normally. Re-enable your Add-ins one at a time until you find the problem one.
Edit: Just in case that doesn't work you may have to go to this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\ And change the LoadBehavior dword for each add-in to 2. That should stop them from loading on startup.
|