Hi,

I'm running Windows 10 Home on a Dell Inspiron 5565 (shoot me now...), with an AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G 2.40 GHz and 8GB RAM.

I've recently encountered an issue where the MS Office apps will not display any information at all - all of the menu bars, toolbars and document texts are completely blank and the programmes are unusable.

I have uninstalled the programme and downloaded the Office Setup from the 365 website after logging in to our valid account.

I have reinstalled and uninstalled and reinstalled several times, plus ensured that the Windows updates are all done and current. The laptop has also been restarted about 30 times in total!

Any help you can give me is greatly appreciated as I have job applications due this week.

Thanks in advance,


Ben.I've never heard of this issue before, but you can try to repair the Office apps after they are installed. Open Programs & Features, find the Microsoft 365 item and right click on it. Then choose "change" and repair. If that doesn't work, you might want to try the Microsoft Support site: https://support.microsoft.com/en-us/home/contactHi Allan,

After 5 hours on the remote help from Microsoft I had to factory reset my laptop. They'd never not been ABLE to fix this issue before, but my system is working better now than when it was brand new!

Thanks for your reply. GOOD to hear and thanks for the follow up. Happy Holidays!!