I'm trying to follow instructions on this site http://support.microsoft.com/kb/270670
on backing up Outlook Express stuff because we are going to have to wipe out my hard drive due to spyware, viruses, all that stuff. A friend of mine is helping me with my computer problems. Before he comes back, I'm trying to get things ready to backup as best as I can and stuff.
Anyways, when trying to follow the instructions on the Microsoft site, I'm running into a problem and don't know what to do. Here is what I run into and where.
Under Step B, on #1 # Click Start, click Run, press CTRL+V, and then click OK. is where I run into the problem
It says-
Windows cannot find '<[emailprotected]>'
MAKE sure you typed the name correctly and then try again. To search for a file, click the start button, and then click search.

Any idea as to why I would be running into this problem and what to do about it?
Step A was to copy the location of your "store" FOLDER. That would be a path. It should look something like this:
C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{A3BE1CA0-5499-4204-A185-24876A581C6B}\Microsoft\Outlook Express

Re-do step A and copy (Ctrl-C) your address and then GO onto Step B and it should work.Amy, what are you using for backup media? CDs? flash drive? external hard drive? online STORAGE?Yes, I did do step A.
I followed the instructions it said to do. Did I not do something right? The only other thing that happend was that it came partially unhighlighted when I was doing #5 which says to click on Cancel. When I move the mouse to the cancel button, that is what happend.
CD is what I'm trying to back it up to.

The only thing I can think of is I'm not understanding how to copy the location. I folllowed the steps it said to do. The very first thing I did was opened up Outlook Express, and I did that by clicking on Start and then went to Outlook Express and it came up, then I followed the steps on the site. The next thing I did was clicked on Tools like it says on #2, then clicked Options, and all the other stuff it says.
When you click on the "store file" button and it opens the "Store Location" window, you need to left-click at "C:\" and then hold+drag all the way to the right.
Then press Ctrl-C
Then click cancel and continue with directions.

It's ok if it comes un-highlighted when you click cancel, as long as you already pressed Ctrl-C while it was highlighted.

I think you're either not highlighting all of it or not pressing Ctrl-C while it's highlighted.

Give it a try again - I know it works because I've done it several times on my own PC's.
I've attached a screenshot - when yours looks like that is when you want to press Ctrl-C

[attachment deleted by admin]yes, that is what I did. I did press ctrl and c while it was highlighted all the way.
My mom was there helping me with this.
It looks like it maybe working now. It didn't say it couldn't find it. But the other thing that is different is I noticed the file- instead of saying Owner, it says AmyR
and this other thing is a bit different on mine is the thing that is after Identities, the thing that is in those brackets { } is different on mine.

Also, what do I do now that I have everything in the mail backup folder that it said to create on the desktop. Do I drag the whole folder to the cd?
Those differences are fine - they are just the difference between my PC and yours.

Keep going with the directions from Microsoft. If you've already gone through Step 4, then yes, you would copy that whole folder to your CD (burn it).

You'll start using everything when you get to "How to Restore Outlook Express items" - that's when you'll need your CD with the mail backup folder on it.