You guys are my last hope. I literally have spent the last 10 hours trying to figure this out and have had no success. I am at my wits end.

O.k., I am running Windows 98SE on a Pentium III 933MHz machine. Up until Wednesday I was using Norton Internet Security and all was running fine. But Thursday when I got on my computer Norton was screwed up. I don't know why - a virus scan run the night before showed nothing. I ended up having to re-install the program. And this is where my problems began. While the re-install was running I received an error message stating "Configuration Failed". I clicked the help link provided and followed the steps (It suggested editing the registry and removing two values: Audit and AuditInProgress) I re-started my computer and re-tried the installation but got the same same "Configuration Failed" message.

I ran LiveUpdate and all the components are up to date, however I cannot access secure web sites. If an address starts with 'https' then it's a no-go. (I'm currently using Firefox 2 as a browser, though I've tried IE6 as well with the EXACT same results.) This means I cannot sign in to any web-based e-mail, FaceBook, my Amazon account - the list GOES on. I can't even send a help REQUEST through the Symantec website as it's on a secure server which I can't access.

I've since run both a spy-ware scan (Spybot Search & Destroy) and several virus scans (with Norton) and every thing is showing up clear.

I would really appreciate any help you could provide me about this situation. It's so frustrating and I'm at a total loss as to how to fix this. Thank you.Welcome to the CH forums.

Probably the best advice you'll get on this forum is to uninstall Norton everything and install different antivirus and firewall programs. The Free VERSIONS of these (such as AVG and Zone Alarm) are available for download. Check that the version you select is still supporting Win 98se.

However, if you are really STUCK with Norton then this might be of some help.

Good luck